Elevated error rates for ChatGPT Pro and Plus users

Resolved

Started

Lasted 7h 36m

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Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Monitoring

    All impacted services are recovered, we are continuing to monitor for any reoccurrence.

  3. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  4. Identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.