Resolved incident

Help Center Chat Support Degraded

ChatGPT / OpenAI · Unknown · Started

Duration
33m
Severity
Unknown
Status
Resolved

Summary

Unknown · Resolved

All impacted services have now fully recovered.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    ChatGPT / OpenAI

    We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at support@openai.com "support@openai.com": mailto:support@openai.com for assistance. We apologize for the inconvenience and will provide updates as they become available.

  2. Monitoring

    ChatGPT / OpenAI

    We have applied the mitigation and are monitoring the recovery.

  3. Resolved

    ChatGPT / OpenAI

    All impacted services have now fully recovered.