Excel Plugin is inaccessible for some users

Resolved

Started

Lasted 1h 24m

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Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Identified

    We are still implementing the mitigation.

  3. Identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  4. Investigating

    We are investigating the issue for the listed services.