New ChatGPT App Not Available For Enterprise Users Without Codex Permissions

Resolved

Started

Lasted 16h 52m

View official incident ↗

Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Identified

    We have identified that this issue has recurred for some Enterprise users. We are working to resolve this.

  3. Resolved

    A fix has been released. Please update to the latest version of the ChatGPT app to receive the fix.

  4. Identified

    Enterprise users who do not have Codex RBAC enabled may see a "codex_cli_workspace_disabled" error when trying to log into the new ChatGPT app post-install. Please use our ChatGPT Classic while we work to implement a fix.