Errors with conversations on Android and iOS devices

Resolved

Started

Lasted 1h 3m

View official incident ↗

Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. Identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.