Elevated errors across ChatGPT, Codex, and the API including the Agents API

Resolved

Started

Lasted 158h 33m

View official incident ↗

Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Resolved

    The issue causing elevated errors across ChatGPT, Codex, and the API has been resolved, and all affected services have recovered. Thank you for your patience while we worked to restore service. The detailed Root Cause Analysis (RCA) will be published in the next 5 business days.

  3. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  4. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  5. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  6. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  7. Investigating

    We’re still investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API. Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.

  8. Investigating

    We’re investigating elevated errors affecting ChatGPT, Codex, and the API including the Agents API. Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.

  9. Investigating

    We’re investigating elevated errors affecting ChatGPT, Codex, and the API. Some users may experience failed requests, difficulty logging in or signing up, and tasks that do not complete. We’ll share updates as we learn more.