Elevated errors for ChatGPT Pro

Resolved

Started

Lasted 46m

View official incident ↗

Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. Identified

    We are investigating elevated errors affecting some ChatGPT Pro users. Impacted users may see Thinking Failed when using the Pro model. We have identified the issue and are working to restore normal availability. We are seeing signs of recovery.