File upload errors in ChatGPT

Resolved

Started

Lasted 4h 53m

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Updates

  1. Resolved

    All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

  2. Monitoring

    We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

  3. Identified

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  4. Investigating

    We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

  5. Identified

    Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.