Some ChatGPT users may be experiencing issues with their subscription renewals

Resolved

Started

Lasted 29h 2m

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Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. Identified

    We have identified the issue that causing some ChatGPT users who may be experiencing issues with their renewal and working on remediation.

  4. Identified

    We have identified that some users may be experiencing issue with subscription renewals. We are working on implementing a mitigation.