Authentication errors for some users

Resolved

Started

Lasted 1h

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Updates

  1. Resolved

    On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored.

  2. Investigating

    Some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex.