Resolved incident

Opsgenie SAML login at eu region is not working

Opsgenie · Major · Started

Duration
34m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We fixed the problem and verified that there are no more login issues.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Opsgenie

    Opsgenie SAML Login functionality is not working at only EU region due to signature verification error at login certificates. Already logged in customers haven't been affected by the error.

  2. Monitoring

    Opsgenie

    The team has identified the issue causing the signature validation error at EU SAML Login. The fix has been started to deploy and SAML login activities are being monitored by team currently

  3. Resolved

    Opsgenie

    We fixed the problem and verified that there are no more login issues.