Degraded performance in Opsgenie and JSM operations

Resolved

None impact

Started

Lasted 10m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved, and Jira Service Management and Opsgenie are back in operational mode.

  2. Monitoring

    We have identified the root cause of the performance degraded service and have mitigated the problem. We are now monitoring closely.

  3. Investigating

    We are investigating cases of degraded performance for some Jira Service Management and Opsgenie Cloud customers. We will provide more details within the next hour.