Increased delays on all flows in EU region

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 3 years ago

   Opsgenie

   Our platform is experiencing some delays for all system in EU region. Team is actively working on it to mitigate the delays. We'll keep you posted with further updates.

2. Investigating

   over 3 years ago

   Opsgenie

   The team has identified the cause of the problem and actively working on it to mitigate the delays.

3. Identified

   over 3 years ago

   Opsgenie

   The issue has been identified and a fix is being implemented.

4. Identified

   over 3 years ago

   Opsgenie

   We are continuing on a fix for the issue.

5. Identified

   over 3 years ago

   Opsgenie

   We detected delays in login flow. We identified the problem and working on fix.

6. Identified

   over 3 years ago

   Opsgenie

   Due to extreme load, we are experiencing problem in cache layer. Our team is actively addressing the problem and working on implementing a fix as quickly as possible. We appreciate your patience.

7. Monitoring

   over 3 years ago

   Opsgenie

   Our engineering team has implemented fixes. We are monitoring all systems. Thank you for your patience.

8. Resolved

   over 3 years ago

   Opsgenie

   Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.