Resolved incident

Logs are delayed on search and download API in EU region

Opsgenie · Minor · Started

Duration
1h 6m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident has been resolved. Logs are available without any delay.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Opsgenie

    Logs are delayed on the log search page and the download API in EU Region. We are currently investigating the issue.

  2. Investigating

    Opsgenie

    We are continuing to investigate this issue.

  3. Investigating

    Opsgenie

    We are continuing to investigate this issue.

  4. Identified

    Opsgenie

    We have identified the root cause of the problem . Our engineers are working on fixing the problem now.

  5. Monitoring

    Opsgenie

    A fix has been implemented and the delay of the logs are decreasing rapidly. We are monitoring the progress. Alert logs and all other functionality is working as expected.

  6. Resolved

    Opsgenie

    The incident has been resolved. Logs are available without any delay.