Resolved incident

Sign-ups, Product Activation, and Billing not working

Opsgenie · None · Started

Duration
2h 18m
Severity
None
Status
Resolved

Summary

None · Resolved

We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Opsgenie

    We are investigating an issue with Sign-ups, Product Activation, and Billing that is impacting all of our Cloud Customers. We will provide more details within the next hour.

  2. Monitoring

    Opsgenie

    We have identified the root cause of the Sign-ups, Product Activation, and Billing not working and have mitigated the problem. We are now monitoring closely.

  3. Resolved

    Opsgenie

    We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.