Resolved incident

Intermittent error accessing content

Opsgenie · None · Started

Duration
2h 30m
Severity
None
Status
Resolved

Summary

None · Resolved

Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has been resolved and the service is operating normally.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Opsgenie

    We are investigating an intermittent issue with accessing Atlassian Cloud services that is impacting some Atlassian Cloud customers. We will provide more details once we identify the root cause.

  2. Monitoring

    Opsgenie

    We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.

  3. Resolved

    Opsgenie

    Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has been resolved and the service is operating normally.