Intermittent error accessing content

Resolved

None impact

Started

Lasted 2h 30m

View official incident ↗

Updates

  1. Resolved

    Between 2024-06-20 22:04 UTC to 2024-06-20 22:28 UTC, we experienced intermittent issue for users to access the services for some Atlassian Cloud customers. The issue has been resolved and the service is operating normally.

  2. Monitoring

    We have identified the root cause of the intermittent errors and have mitigated the problem. We are now monitoring closely.

  3. Investigating

    We are investigating an intermittent issue with accessing Atlassian Cloud services that is impacting some Atlassian Cloud customers. We will provide more details once we identify the root cause.