Resolved incident
Delays in Opsgenie, JSM Ops and Compass Ops notifications
Opsgenie · Minor · Started
- Duration
- 25m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Between 13:10 UTC to 14:00 UTC, we experienced notification delay for Jira Service Management, Opsgenie, and Compass in only EU-region. The issue has been resolved and the service is operating normally.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Opsgenie
We are observing delays in Opsgenie, JSM ops and Compass ops notification flows. No alert has been lost and our team is actively working on it to mitigate the delays. We'll keep you posted with further updates.
Identified
Opsgenie
We continue to work on resolving the notification delays for Jira Service Management, Opsgenie, and Compass. We have identified the root cause and expect recovery shortly.
Monitoring
Opsgenie
We have identified the root cause of the notification delay for Opsgenie, JSM Ops and Compass Ops and have mitigated the problem. We are now monitoring closely.
Resolved
Opsgenie
Between 13:10 UTC to 14:00 UTC, we experienced notification delay for Jira Service Management, Opsgenie, and Compass in only EU-region. The issue has been resolved and the service is operating normally.