Major outages in heartbeat services pinging via email and email integration in EU region

Event timeline

How this incident unfolded, from the official status page.

1. Identified

   over 2 years ago

   Opsgenie

   Due to faulty domain configurations, heartbeats updates via email and incoming email services have been rejected starting from 13:45 UTC. The team has been working on the fix. Except for email updates and email integrations, heartbeat feature and integrations are still fully functional.

2. Monitoring

   over 2 years ago

   Opsgenie

   The team has reverted the changes and identified that corresponding heartbeat and email integration start working now

3. Resolved

   over 2 years ago

   Opsgenie

   This incident has been resolved.