Resolved incident

We observe degraded performance on incident timeline functionality

Opsgenie · Minor · Started

Duration
1h 32m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue has been resolved completely and all the functionality is fully working now. The customers experienced some latencies for the entries added to the incident timeline during the incident. However, there is not data loss and all the messages processed successfully.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Opsgenie

    We observe degraded performance on incident timeline functionality. We are investigating the issue and we will provide more details within the next hour.

  2. Identified

    Opsgenie

    Some misconfiguration caused the incident. We identified the root cause and reverting the change.

  3. Monitoring

    Opsgenie

    The rollback completed successfully and we observed the remediation. The functionality is fully working now, and we are closely monitoring the system.

  4. Resolved

    Opsgenie

    The issue has been resolved completely and all the functionality is fully working now. The customers experienced some latencies for the entries added to the incident timeline during the incident. However, there is not data loss and all the messages processed successfully.