[US-EAST-VA][Storage] - Object Storage incident notification

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   29 days ago

   OVHcloud - Public Cloud

   We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency and availability issues in the US-EAST-VA region. Please find the details of this incident below : <b>Start time :</b> 25/09/2026 11:00 UTC <b>Impacted Service(s) :</b> Object Storage High Performance and Standard are temporarily facing perturbations in the US-EAST-VA region. <b>Customers Impact :</b> Customers may experience increased latency and 503 errors when accessing their data located in the specified region. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

2. Monitoring

   28 days ago

   OVHcloud - Public Cloud

   We would like to inform you that our service has been fully restored as of 25/09/2026 at 18:20 UTC. Monitoring is still in place to ensure long-term stability. Please find the details of this incident below : <b>Start time :</b> 25/09/2026 11:00 UTC <b>Impacted Service(s) :</b> Object Storage High Performance and Standard were temporarily facing perturbations in the US-EAST-VA region. <b>Customers Impact :</b> Customers may have experienced increased latency and 503 errors when accessing their data located in the specified region. <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

3. Resolved

   25 days ago

   OVHcloud - Public Cloud

   We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 25/09/2026 11:00 UTC <b>End time :</b> 29/09/2026 14:22 UTC <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.