[SBG][Storage] - Object Storage S3 incident notification
Resolved
None impact
Updates
Resolved
We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 17/08/2026 09:31 UTC <b>End time :</b> 18/08/2026 11:33 UTC <b>Root Cause :</b> This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
We have new information regarding the incident that affected your service(s). Please find below an update on the situation: <b>Ongoing Actions :</b> Our team continues to closely monitor the situation to ensure the service remains stable and fully operational. We will keep you informed as soon as further information becomes available.
Monitoring
Service has been fully restored since 17/08/2026 10:12 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 17/08/2026 09:31 UTC <b>Impacted Service(s) :</b> 503 errors where temporarily present. <b>Customers Impact :</b> Customers were temporarily facing 503 errors when trying to access Object Storage S3 in SBG. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.