[SBG][Storage] - Object Storage S3 incident notification

Event timeline

How this incident unfolded, from the official status page.

1. Monitoring

   2 months ago

   OVHcloud - Public Cloud

   Service has been fully restored since 17/08/2026 10:12 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 17/08/2026 09:31 UTC <b>Impacted Service(s) :</b> 503 errors where temporarily present. <b>Customers Impact :</b> Customers were temporarily facing 503 errors when trying to access Object Storage S3 in SBG. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

2. Monitoring

   2 months ago

   OVHcloud - Public Cloud

   We have new information regarding the incident that affected your service(s). Please find below an update on the situation: <b>Ongoing Actions :</b> Our team continues to closely monitor the situation to ensure the service remains stable and fully operational. We will keep you informed as soon as further information becomes available.

3. Resolved

   2 months ago

   OVHcloud - Public Cloud

   We are pleased to inform you that the incident affecting our Storage offering has been resolved. <b>Start time :</b> 17/08/2026 09:31 UTC <b>End time :</b> 18/08/2026 11:33 UTC <b>Root Cause :</b> This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.