[GRA11][Public Cloud] - API incident notification
Resolved
None impact
Updates
Resolved
We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved. <b>Start time :</b> 22/08/2026 00:53 UTC <b>End time :</b> 22/08/2026 01:09 UTC <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
Service has been fully restored since 22/08/2026 01:09 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 22/08/2026 00:53 UTC <b>Impacted Service(s) :</b> The API in the GRA11 region was temporarily unavailable. <b>Customers Impact :</b> Customers are having issues to create, start, or manage their instances located in the specified region. We apologize for any inconvenience caused and appreciate your understanding.