Resolved incident
[GRA5/GRA7][Compute - Instance] - Some Instances incident notification
OVHcloud - Public Cloud · None · Started
- Duration
- < 1m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
We had an incident on Compute - Instance offer which has now been resolved. Here are some supplementary details : <b>Start time :</b> 04/10/2026 13:36 UTC <b>End time :</b> 04/10/2026 13:38 UTC <b>Impacted Service(s) :</b> Some instances in the GRA5 and GRA7 regions were unreachable via public and vRack network. <b>Customers Impact :</b> Some customers were temporarily unable to access instances located on the specified regions. <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.
Event timeline
How this incident unfolded, from the official status page.
Resolved
OVHcloud - Public Cloud
We had an incident on Compute - Instance offer which has now been resolved. Here are some supplementary details : <b>Start time :</b> 04/10/2026 13:36 UTC <b>End time :</b> 04/10/2026 13:38 UTC <b>Impacted Service(s) :</b> Some instances in the GRA5 and GRA7 regions were unreachable via public and vRack network. <b>Customers Impact :</b> Some customers were temporarily unable to access instances located on the specified regions. <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We thank you for your understanding and patience throughout this incident.