Past incident

[GRA9/GRA11][Public Cloud] - Network API incident notification

OVHcloud - Public Cloud · Major · Started

Duration
Unavailable
Severity
Major
Status
No longer listed as active

Summary

Major · No longer listed as active

We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary latency issues in the GRA9 and GRA11 regions. Please find the details of this incident below : <b>Start time :</b> 14/10/2026 08:00 UTC <b>Impacted Service(s) :</b> The OpenStack Network API in the GRA9 and GRA11 regions is experiencing increased latency. <b>Customers Impact :</b> Customers may experience slowness when performing network operations through the API or Horizon, such as creating or modifying networks, ports, floating IPs or security groups. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    OVHcloud - Public Cloud

    We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary latency issues in the GRA9 and GRA11 regions. Please find the details of this incident below : <b>Start time :</b> 14/10/2026 08:00 UTC <b>Impacted Service(s) :</b> The OpenStack Network API in the GRA9 and GRA11 regions is experiencing increased latency. <b>Customers Impact :</b> Customers may experience slowness when performing network operations through the API or Horizon, such as creating or modifying networks, ports, floating IPs or security groups. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.