Past incident

[GLOBAL][AI & Machine Learning] - AI Endpoint Incident Notification

OVHcloud - Public Cloud · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

Service has been fully restored since 21/10/2026 08:04 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 21/10/2026 07:00 UTC <b>Impacted Service(s) :</b> AI Endpoints may have had some performance issues. <b>Customers Impact :</b> Customers may have temporarily experienced slowness when using the AI endpoints. We apologize for any inconvenience caused and appreciate your understanding.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    OVHcloud - Public Cloud

    We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue on AI Endpoint . Here are some supplementary details : <b>Start time :</b> 21/10/2026 07:00 UTC <b>Impacted Service(s) :</b> AI Endpoints may have some performance issue. <b>Customers Impact :</b> Customers may temporarily experience slowness when using the AI endpoints. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  2. Monitoring

    OVHcloud - Public Cloud

    Service has been fully restored since 21/10/2026 08:04 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : <b>Start time :</b> 21/10/2026 07:00 UTC <b>Impacted Service(s) :</b> AI Endpoints may have had some performance issues. <b>Customers Impact :</b> Customers may have temporarily experienced slowness when using the AI endpoints. We apologize for any inconvenience caused and appreciate your understanding.