[EU-SOUTH-MIL][Identity, Security & Operations] - MKS Cluster incident notification

Resolved

None impact

Started

Lasted 49m

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Updates

  1. Resolved

    We are pleased to inform you that the incident affecting our services has been resolved. <b>Start time :</b> 29/09/2026 10:00 UTC <b>End time :</b> 29/09/2026 15:45 UTC <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

  2. Investigating

    We are currently investigating an incident affecting our services, which is causing temporary issue in EU-SOUTH-MIL Region. Here are some supplementary details : <b>Start time :</b> 29/09/2026 10:00 UTC <b>Impacted Service(s) :</b> MKS cluster delivery and deletion is may have issue. <b>Customers Impact :</b> Some customers may experience difficulties when creating or deleting new MKS clusters. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.