Past incident

[EU][Network] - vRack issue incident notification

OVHcloud - Public Cloud · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

We are currently investigating an incident affecting our Network offering, which is causing temporary latency issue in the EU region. Here are some supplementary details : <b>Start time :</b> 29/10/2026 05:15 UTC <b>Impacted Service(s) :</b> vRack issue on EU region <b>Customers Impact :</b> Customers may experienced some issue to create instance with vRack port, management tasks carried out via vRack may be affected. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    OVHcloud - Public Cloud

    We are currently experiencing an event affecting our Network offer. <b>Start time :</b> 29/10/2026 10:00 UTC Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible. We apologize for any inconvenience caused and appreciate your understanding.

  2. Identified

    OVHcloud - Public Cloud

    We are currently investigating an incident affecting our Network offering, which is causing temporary latency issue in the EU region. Here are some supplementary details : <b>Start time :</b> 29/10/2026 05:15 UTC <b>Impacted Service(s) :</b> vRack issue on EU region <b>Customers Impact :</b> Customers may experienced some issue to create instance with vRack port, management tasks carried out via vRack may be affected. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.