Resolved incident

[EU-WEST-PAR][Network] - Public network incident notification

OVHcloud - Public Cloud · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

We would like to inform you that an incident occurred in the EU-WEST-PAR region. This incident has now been resolved. Please find the details of this incident below : <b>Start time :</b> 22/09/2026 17:20 UTC <b>End time :</b> 23/09/2026 09:30 UTC <b>Impacted Service(s) :</b> Public Cloud services hosted in the EU-WEST-PAR region, including customer networks, experienced increased latency and packet loss. <b>Customers Impact :</b> Customers experienced latency and packet drops when accessing their Public Cloud services and networks hosted in the EU-WEST-PAR region. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    OVHcloud - Public Cloud

    We would like to inform you that an incident occurred in the EU-WEST-PAR region. This incident has now been resolved. Please find the details of this incident below : <b>Start time :</b> 22/09/2026 17:20 UTC <b>End time :</b> 23/09/2026 09:30 UTC <b>Impacted Service(s) :</b> Public Cloud services hosted in the EU-WEST-PAR region, including customer networks, experienced increased latency and packet loss. <b>Customers Impact :</b> Customers experienced latency and packet drops when accessing their Public Cloud services and networks hosted in the EU-WEST-PAR region. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.