Past incident

[RBX-A][Public Cloud] Block Storage incident notification

OVHcloud - Public Cloud · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

We are currently experiencing an incident affecting our Block Storage offering in the RBX-A region. Please find the details of this incident below : <b>Start time :</b> 20/10/2026 08:48 UTC <b>Impacted Service(s) :</b> Block Storage volumes hosted on the RBX-A were unavailable between 08:48 and 09:00 UTC and are currently experiencing reduced performance. <b>Customers Impact :</b> Customers were temporarily unable to access their Block Storage volumes between 08:48 and 09:00 UTC. Since 09:00 UTC, customers may experience degraded performance on their volumes while the cluster is recovering. <b>Root Cause :</b> This incident is caused by a hardware issue. <b>Ongoing Actions :</b> Our teams are actively working to restore full performance as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    OVHcloud - Public Cloud

    We are currently experiencing an incident affecting our Block Storage offering in the RBX-A region. Please find the details of this incident below : <b>Start time :</b> 20/10/2026 08:48 UTC <b>Impacted Service(s) :</b> Block Storage volumes hosted on the RBX-A were unavailable between 08:48 and 09:00 UTC and are currently experiencing reduced performance. <b>Customers Impact :</b> Customers were temporarily unable to access their Block Storage volumes between 08:48 and 09:00 UTC. Since 09:00 UTC, customers may experience degraded performance on their volumes while the cluster is recovering. <b>Root Cause :</b> This incident is caused by a hardware issue. <b>Ongoing Actions :</b> Our teams are actively working to restore full performance as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.