[US-EAST-VA][Storage] - Object Storage Incident Notification
Resolved
Major impact
Updates
Resolved
We would like to inform you that the incident affecting our Object Storage offering in the US-EAST-VA region has been resolved. Please find the details of this incident below : <b>Start time :</b> 12/11/2026 21:00 UTC <b>End time :</b> 13/11/2026 00:43 UTC <b>Impacted Service(s) :</b> Object Storage High Performance and Standard were temporarily facing perturbations in the US-EAST-VA region. <b>Customers Impact :</b> Customers may have experienced increased latency and 500/503 errors when accessing their data located in the specified region. <b>Root Cause :</b> This incident was caused by a hardware issue. We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the issue affecting our Object Storage offering in the US-EAST-VA region. Please find the details of this incident below : <b>Start time :</b> 12/11/2026 21:00 UTC <b>Impacted Service(s) :</b> Object Storage High Performance and Standard are temporarily facing perturbations in the US-EAST-VA region. <b>Customers Impact :</b> Customers may experience increased latency and 500/503 errors when accessing their data located in the specified region. <b>Root Cause :</b> This incident is caused by a hardware issue. <b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency and availability issues in the US-EAST-VA region. Please find the details of this incident below : <b>Start time :</b> 12/11/2026 21:00 UTC <b>Impacted Service(s) :</b> Object Storage High Performance and Standard are temporarily facing perturbations in the US-EAST-VA region. <b>Customers Impact :</b> Customers may experience increased latency and 500/503 errors when accessing their data located in the specified region. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.