Past incident

[GLOBAL][Cloud Databases] - MYSQL Database incident notification

OVHcloud - Public Cloud · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region. Here are some supplementary details : <b>Start time :</b> 16/10/2026 22:16 UTC <b>Impacted Service(s) :</b> New MySQL services are taking longer than usual to become available. Existing services are not affected. <b>Customers Impact :</b> Customers are temporarily unable to access the new MySQL services. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    OVHcloud - Public Cloud

    We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region. Here are some supplementary details : <b>Start time :</b> 16/10/2026 22:16 UTC <b>Impacted Service(s) :</b> New MySQL services are taking longer than usual to become available. Existing services are not affected. <b>Customers Impact :</b> Customers are temporarily unable to access the new MySQL services. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.