Trouble Opening Documents

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   about 4 years ago

   PandaDoc

   Some users may have trouble interacting with the documents. We are currently looking into the issue. Please hold tight for updates.

2. Investigating

   about 4 years ago

   PandaDoc

   We are actively investigating the issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

3. Identified

   about 4 years ago

   PandaDoc

   We’ve identified the cause and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

4. Monitoring

   about 4 years ago

   PandaDoc

   We have resolved the issue and PandaDoc users should now be able to open and interact with the documents. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.

5. Resolved

   about 4 years ago

   PandaDoc

   We're all set! If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.