Resolved incident

Application is not available (502 Gateway, etc.)

PandaDoc · Major · Started

Duration
1h 5m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We're all set! Users can now use the application. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    PandaDoc

    We are actively investigating the issue with app availability. Please check back here for updates, and we appreciate your patience while we get this resolved.

  2. Investigating

    PandaDoc

    We are continuing to investigate this issue.

  3. Investigating

    PandaDoc

    We are continuing to investigate this issue.

  4. Identified

    PandaDoc

    We’ve identified the issue with [issue description] and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  5. Identified

    PandaDoc

    Here we go! Our development team has identified the issue with the outage, and we are working on getting this resolved. Check back here for more updates while we implement a fix as quickly as possible.

  6. Resolved

    PandaDoc

    We're all set! Users can now use the application. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.