Some users experience issues with creation and viewing of documents

Updates

1. Resolved

   3 months ago

   We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).

2. Investigating

   3 months ago

   We've mitigated the issue affecting document creation and viewing, and are no longer seeing degradation. We continue to work on identify the root cause. We'll provide a further update as we learn more.

3. Investigating

   3 months ago

   We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.