Resolved incident
Document search results are not loaded
PandaDoc · Major · Started
- Duration
- 7h 48m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).
Event timeline
How this incident unfolded, from the official status page.
Investigating
PandaDoc
We are actively investigating the ongoing issue. Please check back here for updates, and we appreciate your patience while we get this resolved.
Investigating
PandaDoc
The Pipedrive integration should be back and running! If the issue persists on your end, please reconnect the integration from PandaDoc's end -> Settings -> Integrations (clear the "Cached images and files" for "All Time" period and if anything goes wrong during the reconnect and try again). The team is doing their best to resolve the search issue, thank you for your patience!
Investigating
PandaDoc
The development team carries on the investigation and is putting all the possible effort in pursuit to restore the search functionality. Check back here for updates and we will get this back on track as soon as possible!
Resolved
PandaDoc
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support).