Resolved incident

Slight Performance Degradation in Editor

PandaDoc · Minor · Started

Duration
20h 34m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

We're all set! Users can now create documents with no degradation. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    PandaDoc

    We’re experiencing slight performance degradation working with the content editor. The root cause has been identified and solution is in progress.

  2. Identified

    PandaDoc

    We are continuing to work on a fix for this issue.

  3. Investigating

    PandaDoc

    We’re on it! Our team has gotten to work resolving this issue to get you back on track as soon as possible. Please check back here for updates.

  4. Identified

    PandaDoc

    The issue has been identified and a fix is being implemented.

  5. Identified

    PandaDoc

    We’ve identified the issue with slight performance degradation working with the content editor and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  6. Identified

    PandaDoc

    We are continuing to work on a fix for this issue. Check back here for more updates.

  7. Identified

    PandaDoc

    We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  8. Identified

    PandaDoc

    We are continuing to work on a fix for this issue. Check back here for more updates.

  9. Identified

    PandaDoc

    We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  10. Identified

    PandaDoc

    We are continuing to work on a fix for this issue. Check back here for more updates.

  11. Identified

    PandaDoc

    We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  12. Monitoring

    PandaDoc

    A fix has been implemented and we are monitoring the results.

  13. Resolved

    PandaDoc

    We're all set! Users can now create documents with no degradation. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.