Slight Performance Degradation in Editor

Resolved

Minor impact

Started

Lasted 20h 34m

View official incident ↗

Updates

  1. Resolved

    We're all set! Users can now create documents with no degradation. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  4. Identified

    We are continuing to work on a fix for this issue. Check back here for more updates.

  5. Identified

    We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  6. Identified

    We are continuing to work on a fix for this issue. Check back here for more updates.

  7. Identified

    We are continuing to work on a fix for this issue. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  8. Identified

    We are continuing to work on a fix for this issue. Check back here for more updates.

  9. Identified

    We’ve identified the issue with slight performance degradation working with the content editor and are already working on a fix. We appreciate your patience and will post updates here as soon as possible. Stay tuned!

  10. Identified

    The issue has been identified and a fix is being implemented.

  11. Investigating

    We’re on it! Our team has gotten to work resolving this issue to get you back on track as soon as possible. Please check back here for updates.

  12. Identified

    We are continuing to work on a fix for this issue.

  13. Identified

    We’re experiencing slight performance degradation working with the content editor. The root cause has been identified and solution is in progress.