Resolved incident

Unable to work on the documents

PandaDoc · Critical · Started

Duration
1h 2m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

We're all set! If you continue to experience any issues with the platform, please reach out to us at support@pandadoc.com.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    PandaDoc

    We are actively investigating the issue. Please check back here for updates, and we appreciate your patience while we get this resolved.

  2. Investigating

    PandaDoc

    Thank you for your patience! Our development team is already hard at work solving this issue and determining next steps. Check back here for updates and we will get this back on track as soon as possible.

  3. Monitoring

    PandaDoc

    We have resolved the issue and PandaDoc users should now be able to work with the documents. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.

  4. Resolved

    PandaDoc

    We're all set! If you continue to experience any issues with the platform, please reach out to us at support@pandadoc.com.