PandaDoc performance: catalog CSV import

Resolved

Major impact

Started

Lasted 34m

View official incident ↗

Updates

  1. Resolved

    We're all set! If you continue to experience any issues with the application, please reach out to us at support@pandadoc.com.

  2. Monitoring

    PandaDoc performance has been stabilized. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.

  3. Investigating

    We are actively investigating the issues with catalog CSV import and slow PandaDoc performance (smart content and email delivery included). Please check back here for updates, and we appreciate your patience while we get this resolved.