Dashboard Performance Issues

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   11 months ago

   Pantheon

   We are currently experiencing reduced performance affecting the Dashboard, as indicated by our monitoring tools. Our Engineering team is already engaged and actively investigating the root cause to restore normal functionality as quickly as possible. We understand this is disruptive to your workflow and sincerely apologize for the inconvenience. We appreciate your patience while we work on a fix. Need Immediate Assistance? If you require urgent support while we resolve this issue, please use the following channels: - For General Urgent Concerns: Submit a support ticket or use the live chat feature. - If the Dashboard is Inaccessible: Contact us directly via email at helpdesk@pantheon.io.

2. Monitoring

   11 months ago

   Pantheon

   A fix has been implemented and we are monitoring the results.

3. Resolved

   11 months ago

   Pantheon

   This incident has been resolved, and the Dashboard is now functioning as expected. If you experience any further issues, please don’t hesitate to let us know through support chats or by opening a ticket.