Degraded Workflows affecting AU region

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   2 months ago

   Pantheon

   We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks]. This is affecting sites in the Australia (AU) region. Our engineers are actively working on a fix. We'll post progress updates regularly on this page. We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.

2. Monitoring

   2 months ago

   Pantheon

   Our engineers have implemented a fix. Customers are advised to retry any affected workflow tasks. We continue to actively monitor the situation. Please reach out to support if you continue to encounter issues.

3. Resolved

   2 months ago

   Pantheon

   We have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience. If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.