Intermittent Dashboard and Workspace Errors

Resolved

Minor impact

Started

Lasted 9h 48m

View official incident ↗

Updates

  1. Resolved

    This incident on Pantheon Dashboard and workspace operations has been resolved.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Investigating

    We are continuing to investigate this issue.

  5. Investigating

    We are investigating an issue causing intermittent errors in the Pantheon Dashboard and some workspace operations. Customers may experience failed page loads or intermittent authorization errors when accessing the Dashboard or managing workspace resources. Our Engineering team is actively reviewing the issue and working to restore normal functionality. We will provide another update within 1–3 hours, or sooner if more information becomes available. If you are unable to access the Dashboard and need urgent assistance, please contact helpdesk@pantheon.io.