Intermittent Dashboard and Workspace Errors

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   22 days ago

   Pantheon

   We are investigating an issue causing intermittent errors in the Pantheon Dashboard and some workspace operations. Customers may experience failed page loads or intermittent authorization errors when accessing the Dashboard or managing workspace resources. Our Engineering team is actively reviewing the issue and working to restore normal functionality. We will provide another update within 1–3 hours, or sooner if more information becomes available. If you are unable to access the Dashboard and need urgent assistance, please contact helpdesk@pantheon.io.

2. Investigating

   21 days ago

   Pantheon

   We are continuing to investigate this issue.

3. Monitoring

   21 days ago

   Pantheon

   A fix has been implemented and we are monitoring the results.

4. Monitoring

   21 days ago

   Pantheon

   We are continuing to monitor for any further issues.

5. Resolved

   21 days ago

   Pantheon

   This incident on Pantheon Dashboard and workspace operations has been resolved.