Resolved incident

Dashboard Performance and Terminus-related Issues

Pantheon · Minor · Started

Duration
1h 24m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Pantheon

    We are currently observing reduced performance affecting Dashboard loading, Terminus-related workflows, and some frontend site builds. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward resolution. Need Immediate Assistance? If you require urgent support during this time: General urgent concerns: Please submit a support ticket or use live chat. If the Dashboard is inaccessible: Contact us at helpdesk@pantheon.io.

  2. Monitoring

    Pantheon

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    Pantheon

    This incident has been resolved.