Dashboard login and Terminus errors

Resolved

Critical impact

Started

Lasted 1h 18m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been deployed, and Dashboard logins are now working. Our team is continuing to monitor Dashboard and Terminus to ensure stability and confirm the issue is fully resolved.

  3. Identified

    The issue has been identified and a fix is being implemented. If you require urgent assistance, please contact Pantheon Support at helpdesk@pantheon.io.

  4. Investigating

    We are currently investigating an issue impacting Dashboard logins and Terminus operations. All live sites remain fully operational and unaffected. We will provide our next update as soon as more information becomes available.