Dashboard Loading Issues

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Pantheon

   We are currently observing reduced performance affecting Dashboard loading, though live sites remain unaffected. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward a resolution. If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at helpdesk@pantheon.io.

2. Identified

   5 months ago

   Pantheon

   The issue has been identified and a fix is being implemented.

3. Monitoring

   5 months ago

   Pantheon

   A fix has been implemented and we are monitoring the results.

4. Resolved

   5 months ago

   Pantheon

   This incident has been resolved.