Degraded Dashboard Performance

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   11 months ago

   Pantheon

   Our internal monitoring systems have alerted us to a period of degraded performance within the Dashboard. The Engineering team has been fully mobilized and is actively working to diagnose and resolve the issue. We sincerely apologize for any disruption this causes to your workflow. We appreciate your continued patience while we work toward a resolution. For immediate needs: * For urgent support, please open a ticket or use the chat function. * If you are blocked from accessing the Dashboard, you can reach us via email at helpdesk@pantheon.io.

2. Monitoring

   11 months ago

   Pantheon

   We're closely monitoring the implemented fix, and the platform remains stable. We are now seeing good results from our internal monitoring. If you encounter any issues regarding Dashboard performance, please don't hesitate to contact our support team for immediate assistance. We appreciate your understanding and patience during this monitoring process.

3. Resolved

   11 months ago

   Pantheon

   This incident has been resolved.