Resolved incident

Degraded performance with external CI workflows

Pantheon · Minor · Started

Duration
8h 37m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Pantheon

    Pantheon is aware, through customer reports, that some users are experiencing failed CI workflows related to the Terminus installation process. At this time, Pantheon's core platform and services are operating normally, and site uptime and availability are not impacted. Our Engineering team is actively reviewing the reported behavior and working to identify the cause. We will continue to provide updates as more information becomes available. Thank you for your patience and for bringing this to our attention.

  2. Identified

    Pantheon

    The issue has been identified, and a fix is currently pending rollout. Our Engineering team is actively coordinating deployment and will provide updates as the rollout progresses.

  3. Identified

    Pantheon

    A fix has been prepared as of this time, and deployment is awaiting rollout; updates will be provided as progress is made.

  4. Identified

    Pantheon

    The fix is ready, and deployment is awaiting documentation approval; we will keep the status page updated as the rollout progresses.

  5. Monitoring

    Pantheon

    A fix has been implemented and we are monitoring the results.

  6. Resolved

    Pantheon

    This incident has been resolved.