Dashboard Login Issues

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   Pantheon

   We are currently experiencing an issue with the "Connect to Google" login option on the Pantheon Dashboard. All live sites remain fully operational and unaffected. Our engineering team is actively working to identify the root cause and implement a resolution. If you need immediate assistance, please contact us by email at helpdesk@pantheon.io. We will provide our next update as soon as more information becomes available.

2. Investigating

   3 months ago

   Pantheon

   We’re actively investigating the issue and will keep you updated. For urgent support, please contact helpdesk@pantheon.io.

3. Monitoring

   3 months ago

   Pantheon

   A fix has been deployed, and the initial Dashboard login tests reflect positive results. Our team is closely monitoring. We will provide a final update once the resolution is verified. If you continue to experience the same issue, please contact us directly at helpdesk@pantheon.io.

4. Resolved

   3 months ago

   Pantheon

   This incident has been resolved. Google login option is now working as expected Thank you for your patience.