Dashboard Login Issues

Resolved

Minor impact

Started

Lasted 4h 16m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved. Google login option is now working as expected Thank you for your patience.

  2. Monitoring

    A fix has been deployed, and the initial Dashboard login tests reflect positive results. Our team is closely monitoring. We will provide a final update once the resolution is verified. If you continue to experience the same issue, please contact us directly at helpdesk@pantheon.io.

  3. Investigating

    We’re actively investigating the issue and will keep you updated. For urgent support, please contact helpdesk@pantheon.io.

  4. Investigating

    We are currently experiencing an issue with the "Connect to Google" login option on the Pantheon Dashboard. All live sites remain fully operational and unaffected. Our engineering team is actively working to identify the root cause and implement a resolution. If you need immediate assistance, please contact us by email at helpdesk@pantheon.io. We will provide our next update as soon as more information becomes available.