Resolved incident

Immediate Freeze on Live Deployments

Pantheon · Major · Started

Duration
1h 57m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved. You can now safely proceed with deployments.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Pantheon

    We are currently investigating degraded performance in the deployment workflows from the Test to the Live environment. We have identified a high-risk configuration in the current deployment process that may lead to unintended data and file loss within the live environment. Our engineers are actively triaging the issue and working to implement a fix. We'll post progress updates regularly on this page. We recommend pausing the use of deploy to Live until the issue is resolved.

  2. Investigating

    Pantheon

    We are continuing to investigate this issue.

  3. Identified

    Pantheon

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    Pantheon

    A fix has already been implemented, and we are monitoring the results. We recommend doing a hard refresh before triggering new workflows on the dashboard.

  5. Resolved

    Pantheon

    This incident has been resolved. You can now safely proceed with deployments.