Perplexity Website and API incident

Updates

1. Resolved

   6 months ago

   This incident has been resolved.

2. Identified

   6 months ago

   We are continuing to work on a fix for this incident.

3. Resolved

   6 months ago

   This incident has been resolved.

4. Identified

   6 months ago

   We’ve identified the root cause in the underlying AWS infrastructure. We’re actively working with the AWS team to mitigate the issue and fully restore the service.

5. Investigating

   6 months ago

   A small percentage of our users may experience instability while using Perplexity Website and products. We're investigating the incident.