← Pinecone status

Pinecone outage history

Official incidents, ongoing and resolved.

  • Minor · Resolved

    [AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxy

    · 1h 5m

  • Major · Resolved

    [Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes

    · 1h 10m

  • Major · Resolved

    [GCP][us-central1][europe-west4] Errors on some read operations

    · 2h 38m

  • Minor · Resolved

    [Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces

    · 11h 2m

  • Major · Resolved

    [Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

    · 3h 18m

  • Major · Resolved

    Intermittent unavailability across all environments for some indexes

    · 1h 27m

  • Major · Resolved

    [Serverless][AWS][us-west-2] 5xx errors on some read path operations

    · 16m

  • None · Resolved

    [Serverless][GCP][us-central1] Partial control plane unavailability for some users

    · < 1m

  • Major · Resolved

    [Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexes

    · 11h 23m

  • Minor · Resolved

    Increased file processing time for Assistant

    · 5h 35m

  • None · Resolved

    Unavailability for embed and rerank requests

    · < 1m

  • Major · Resolved

    [Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces

    · 2h 6m

  • Major · Resolved

    [Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespaces

    · 46m

  • Major · Resolved

    [Serverless][AWS][us-east-1] 5xx errors on some read path operations

    · 1h 2m

  • None · Resolved

    Some index-level usage metrics unavailable

    · < 1m

  • Major · Resolved

    [Serverless][AWS][eu-west-1] 5xx errors on some write path operations

    · 2m

  • None · Resolved

    Partial unavailability on cohere-rerank-3.5 model

    · < 1m

  • Major · Resolved

    [Serverless][GCP][us-central1] 5xx errors on some read and write operations

    · 51m

  • Major · Resolved

    [Serverless][Azure][eastus2] 5xx errors on some read and write operations

    · 1h 27m

  • Major · Resolved

    Some users may be unable to access the Pinecone web console. All API services remain fully operational.

    · 2h 3m